Privacy Policy

This policy applies to the Rock Radio website, mobile apps and Alexa skill.

Your privacy on the Internet is important to us and as part of the operation of our site, we gather certain types of information about our users.

This policy tells you how we collect information from you on-line, how we protect it and how we use it. Rock Media Limited controls all personal information which you provide when you use our site.

Information Collected by this Site
We collect two types of personally identifying information from users: personal data (such as names and email addresses), and aggregated data (such as information about traffic patterns on the site, for example how many users log into the site on a daily basis).

Personal Data
Personal data is collected when users provide personal data to the site, for example in registering for electronic newsletters, sending email to the site and entering competitions. This information may be used for marketing and market research purposes, to provide and personalise our service, to inform you if you are a winner of a competition and what prizes you have won, to send you greetings on your birthday and to send you newsletters and information about other exciting events happening on Rock Radio and about related products and services.

Aggregated Information
Aggregated information, such as which pages users access or visit and information volunteered by users, such as survey information and/or site registrations, is collected by various methods. For example, we collect IP addresses. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Web. Web servers, the computers that “serve up” Web pages, automatically identify your computer by its IP address, and when you request a page from a website, its servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to the site. We collect IP addresses for the purposes of system administration.

Use of Cookies
Our site also uses “cookies” to collect information. A cookie is a small data file that most major websites write into your hard drive for record keeping purposes when you visit them. Cookies allow a website to measure activity on their site and to improve your user experience, for example by remembering your passwords and viewing preferences, thus allowing you to visit various member-only parts of the site without re-registering. We do not use cookies to retrieve information from your computer that was not originally sent in a cookie. Except for personal information voluntarily provided by you (i.e. registering for a newsletter or during a competition), we do not use information transferred through cookies for any promotional or marketing purposes, and that information is not shared with third parties.

Use of Information Collected by Our Site
Our site uses both the personal and aggregated information collected for multiple purposes.

The information is used to improve the content of the site, to customise the content and/or layout of the site for each individual user and to notify users about updates to the site or promotional offers or opportunities that we believe will be of interest to you.

We will only pass on your information to third parties in the following situations:

  • If this was clearly stated at the time of collection or registration and, where required, if you have given permission for this;
  • If we employ another organisation to perform tasks on our behalf – such as delivering goods to you. In this case, the organisations may only use your information to fulfil this specific task;
  • If we have reason to believe that disclosing this information is necessary for legal proceedings. We may also disclose member information when we believe in good faith that applicable law or regulation requires it.
  • If we use third party processors to administer and process for the purposes notified in the Privacy Policy, e.g. hosting activities. We may also share details with third parties (such as auditors or legal advisors) to obtain advice. Any such processing will be governed by an agreement in the form required by law, preserving any statutory data protection rights.

The principle reason for collecting data about you is to improve the service we offer and to try and ensure you get the most from our services.  We may also retain data for security administration, legal, and maintenance purposes. By using the data collected we can provide you with information via e-mail.

How to remove or amend your information
We will only send electronic messages to you if you have given us express permission to do so. In addition you will also be able to unsubscribe from communications via unsubscribe links in those communications.

Links to Other Sites
It is important to note that this site contains links to other sites, and that those sites may not follow the same privacy policies as our site. For instance, if you click on an advertisement on the site, this will take you away from the site and to an entirely different site. This can include links from advertisers, content providers and partners who may use the sites’ logo and or style as a result of a co-branding agreement. These sites may send their own cookies to you, and may collect data and make uses of it that this site would not.


Changes to this policy
We reserve the right to change this policy at any time by posting a revised privacy policy here.

Policy Updated 
30th September 2018

Contact Us
If you have any questions about this policy - email

Currently Playing


  • Wed


  • Thu


  • Fri


  • Sat


  • Sun